Customer Service
Got a Question or Just Want to Chat?
If you have any questions or requirements, please feel free to contact us.
If you have any questions or concerns, please feel free to contact us. As soon as it is confirmed, I'll give you an answer.
Inquiry method
Email: rinslow@rinslow.com
Operating hours: 10:00 - 17:00 on weekdays
Information Required for Inquiry
Order number (in case of order-related inquiries)
Product name or product code
Inquiries (please fill out the details)
Contactable phone number
frequently asked questions
General inquiries can be found on our FAQ page.
Order/Payment Inquiries: Problems occurring during the order process and payment inquiries
Delivery Inquiries: Delivery status, change of delivery destination, delivery delay, etc
Product inquiry: Product information, inventory, usage, etc
Inquiries about exchange/return: For exchange, refund, and return procedures
Frequently Asked Questions
FAQ
If you have any questions, please check here first. Frequently Asked Questions